All information, specifications and prices are subject to change without notice. All prices are quoted in U.S. dollars and are F.O.B. Supercharger USA.

Upon receipt of an obviously damaged packaged, you have the option of refusing delivery and the package will be returned to Supercharger USA or you may except the order and make a note of the visible damage, in writing with the carrier. If you except the shipment and upon inspection, you find damaged parts, you have 48 hours to fill a formal claim with the carrier. DO NOT RETURN THE DAMAGED PARTS TO SUPERCHARGER USA! It is your responsibility to make the claim with the carrier because you have the damaged parts and the packaging. Keep all packaging and boxes until the carrier has inspected them. Without the packaging , the carrier will not honor the claim.

Any shortages and or discrepancies must be reported within 10 days of the receipt of the merchandise. After the 10 day period, the customer may be responsible for the replacement of shorted parts.

Any merchandise to be returned to Supercharger USA, must have a "RETURN AUTHORIZATION NUMBER" issued by our customer service department which can reached at (714) 578-8200 during our business hours. Items returned without this number and without a valid reason is subject to a 15% RESTOCKING CHARGE. All returns must be "PRE-PAID POSTAGE" and "FULLY INSURED," as we do not except collect shipments. In cases where a return is do to our error, we will refund or credit the pre-paid ground freight charges. All returns must be made within 30 days from the shipping date listed on the invoice. All returns must be accompanied by a copy of the original packaging slip or invoice and the return authorization number must be clearly marked on the outside of the box. Returns not meeting the criteria are not eligible for full credits or refunds. Merchandised shipped in error will be exchanged or refunded at no charge. Supercharger USA is not responsible for unauthorized returns. No returns will be excepted on foreign or special orders.

Any customer who refuses delivery of an order (shipping error or damaged shipment excluded) will be required to pay any and all freight charges plus a 15% restocking fee. These charges must be paid in full before any future orders will be shipped.

Refunds will be given for errors made by Supercharger U.S.A. for the amount of the merchandise only and does not include any shipping and or handling charges. Allow 1 to 3 weeks for refund processing.  Refunds will be issued for credit at Supercharger USA, or be refunded to the customer in the same manner the product was paid for.  Credit cards usually take 1-3 weeks to post on the account.  A 15% restocking fee may apply, depending on the product.  Please call in advance before returning any products for a refund.

Supercharger USA strives to supply our customers with the highest quality parts and service available in the supercharger industry. Supercharger USA warrants and will repair or replace at our option and after inspection in our facility each new manufactured product to the original purchaser (proof required) to be free from defects in material and or workmanship for a period of 6 MONTHS from the invoice date of the products purchased. Original purchaser is defined as the person(s) or company name appearing in the "Bill To" section of the original Supercharger USA invoice. The return of any item for warranty purposes must include the following:

1. Return Authorization Number 2. Letter of Explanation of the problem 3. Copy of the original invoice

Any and all products returned for warranty purposes must be returned freight pre-paid. Supercharger USA is not responsible for any freight or handling charges on warranted products returned to Supercharger USA.  If the products are warranted, Supercharger USA will pay for ground shipping charges only to return the parts to the customer. This warranty is for a specific time period only and does not apply to actual operational time or distance. It does not cover products which fail due to alteration, disassembly, accident, racing, misuse, neglect, improper installation, abuse or when used in applications for which they were not designed or approved. Supercharger USA shall not be liable for non Supercharger USA Products, that have been purchased through Supercharger USA, and all warranties will be at the sole discretion of the original manufacture. Supercharger USA makes no representation as to the suitability of any products purchased for uses implied by the customer. Removal, installation, transportation, labor, loss of time, inconvenience, destruction of other components and personal damages are not covered. Supercharger USA shall not be liable for any and all consequential damages occasioned be the breach of any written or implied warranty pertaining to a sale in excess of the purchase price of the product sold.